Reference

Terms & Conditions for Your vivo55 Account

vivo55 Terms & Conditions explain how your account, wallet checks and lobby access work across Dragon Tiger, Fishing God and sports categories.

Account agreementPhone verificationIndonesia accessWallet checks

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How Terms Apply to DANA and QRIS

vivo55 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions form the agreement between you and our service when you open, access or use an account. You must provide accurate account details, complete phone verification when requested, and keep login details private. Access depends on local law, and we may restrict a

1
function or close an account when required by applicable rules, suspected misuse, inaccurate details or an unresolved security concern. Payment records are part of the account record: a DANA, OVO, GoPay or QRIS status may remain pending while we check the receipt, account name or transaction
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reference. Bank transfer and virtual account instructions must be followed exactly as shown at the time. If wording changes, we will publish the revised version on this page; continued access after the stated effective date means you accept the updated Terms & Conditions where local law
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permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CLAUSE SUPPORT

Account Terms Help for Wallet Status

A clear support path matters when a Terms & Conditions question affects your account or wallet status.

RECORD HANDLING

How vivo55 Handles Account Terms

Our Terms & Conditions work alongside practical account controls rather than replacing them.

Account details

We use the details you submit to create and maintain your account, check phone verification and respond to questions about…

Cookies and sessions

Cookies can keep your session active and remember necessary settings on a mobile browser.

Security checks

We may ask for an account detail or transaction reference before discussing a wallet record.

Record retention

Account, payment and support records may be kept for operational, security and legal purposes.

Change requests

To request a correction to your account details or ask about data held for Terms & Conditions administration, use the…

Policy contact

Questions about a clause should include its heading, your registered phone number and the relevant account event.

Terms & Conditions Questions Answered

The questions below cover the points Indonesian customers most often need before opening an account. We have kept each answer tied to the vivo55 Terms & Conditions, from phone verification and wallet records to policy changes, data requests and access where local law permits.

They explain account creation, phone verification, acceptable account use, wallet and transaction checks, data handling, policy changes and account closure. They apply when you access the service, with access depending on local law and any requirements that apply to your account.

Yes, we may require phone verification before access is completed or a feature is available. Use a phone number you control and keep it current. If verification stalls, contact account support without sending your password or one-time code.

DANA and QRIS activity can be checked against the transaction reference, receipt details and account record. A status may remain pending during a check. The same principle applies to OVO, GoPay, bank transfer and virtual account entries.

We may revise the wording when our service, security process or applicable rules change. The updated text will appear on this page with an effective date. Where local law permits, continued access after that date means you accept the revised terms.

Use the account help route and identify the incorrect detail, such as your phone number or account name. We may ask for verification before making a correction. Do not create a second account to work around an account record issue.

Send a request through the account help route with your registered phone number and the record or policy section involved. You can ask about held data, correction steps or retention. We may verify ownership before discussing account information.

Access may be restricted for a security check, inaccurate account details, suspected misuse, an unresolved wallet record or a legal requirement. Access depends on local law. If this affects you, contact support with the relevant account event and reference.

Terms & Conditions for Your vivo55 Account

Account Terms Help for Wallet Status

How vivo55 Handles Account Terms

Account details

Cookies and sessions

Security checks

Record retention

Change requests

Policy contact

Terms & Conditions Questions Answered

01 What do vivo55 Terms & Conditions cover?

02 Do I need phone verification before account access?

03 How do the Terms & Conditions treat DANA and QRIS records?

04 Can vivo55 change its Terms & Conditions?

05 What can I do if my account details are wrong?

06 How do I ask vivo55 about data held under these terms?

07 When can access be restricted under the Terms & Conditions?

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